Office practice NABTEB exam questions and answers

Office practice NABTEB exam questions and answers

Here they are;

20 office practice exam questions with options and answers:

Question: What is the primary purpose of a memo?

A) Formal meetings

B) Internal communication

C) Social events

D) Customer outreach

Answer: B) Internal communication

Question: In spreadsheet software, what does the function VLOOKUP do?

A) Vertical Lookup

B) Value Lookup

C) Variable Lookup

D) Vertical Link

Answer: A) Vertical Lookup

Question: Which of the following is an example of proactive time management?

A) Waiting for deadlines

B) Prioritizing tasks

C) Delaying responses

D) Multi-tasking

Answer: B) Prioritizing tasks

Question: What is the purpose of using blind carbon copy (BCC) in email communication?

A) To hide recipients' addresses

B) To emphasize important points

C) To mark the email as confidential

D) To encrypt the message

Answer: A) To hide recipients' addresses

Question: Which software is commonly used for creating presentations?

A) Photoshop

B) Excel

C) PowerPoint

D) Word

Answer: C) PowerPoint

Question: What does the acronym PDF stand for?

A) Portable Document Format

B) Personal Data File

C) Print Document Form

D) Program Design File

Answer: A) Portable Document Format

Question: In project management, what is the critical path?

A) The longest sequence of activities

B) The easiest tasks

C) Any path with critical tasks

D) The shortest path to completion

Answer: A) The longest sequence of activities

Question: What is the purpose of an agenda in a meeting?

A) To record meeting minutes

B) To outline topics and goals

C) To assign blame for issues

D) To share personal updates

Answer: B) To outline topics and goals

Question: What is the recommended font style for professional documents?

A) Comic Sans

B) Times New Roman

C) Arial

D) Courier New

Answer: B) Times New Roman

Question: What is the primary function of a firewall in a computer network?

A) Speed up internet connection

B) Block unauthorized access

C) Create backups

D) Monitor email activity

Answer: B) Block unauthorized access

Question: What is the purpose of a SWOT analysis in business?

A) Summarizing Work Objectives and Tasks

B) Identifying Strengths, Weaknesses, Opportunities, and Threats

C) Selecting Winning Operational Techniques

D) Setting Weekly Objectives and Targets

Answer: B) Identifying Strengths, Weaknesses, Opportunities, and Threats

Question: Which communication channel is synchronous?

A) Email

B) Instant messaging

C) Voice message

D) Letter

Answer: B) Instant messaging

Question: What does the term "CC" in email stand for?

A) Carbon Copy

B) Courtesy Copy

C) Common Communication

D) Centralized Correspondence

Answer: A) Carbon Copy

Question: In financial accounting, what does ROI stand for?

A) Return on Investment

B) Revenue from Operations and Investments

C) Rate of Interest

D) Relative Operating Income

Answer: A) Return on Investment

Question: What is the purpose of version control software?

A) Manage employee attendance

B) Track changes in documents

C) Calculate financial projections

D) Schedule project meetings

Answer: B) Track changes in documents

Question: What is the purpose of a Gantt chart in project management?

A) Budget tracking

B) Time estimation

C) Visualizing project timelines

D) Resource allocation

Answer: C) Visualizing project timelines

Question: Which of the following is an ergonomic workspace practice?

A) Using a high-back chair

B) Placing the monitor at eye level

C) Avoiding breaks

D) Dim lighting

Answer: B) Placing the monitor at eye level

Question: What is the first step in the decision-making process?

A) Implementing decisions

B) Identifying alternatives

C) Evaluating outcomes

D) Recognizing the need for a decision

Answer: D) Recognizing the need for a decision

Question: What is the purpose of a company's mission statement?

A) Detailing financial goals

B) Outlining strategic objectives

C) Listing employee responsibilities

D) Describing daily operations

Answer: B) Outlining strategic objectives

Question: In customer service, what does SLA stand for?

A) Service Level Agreement

B) Service Line Assessment

C) Sales Lead Analysis

D) Supportive Liaison Agreement

Answer: A) Service Level Agreement